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Read our latest blog posts
Apr
11
The Role of Communities in Digital Transformation and Customer Experience
Communities are here to help you offer a better digital customer experience, building closer communication channels between your company and your clients. It’s not a secret that building a community around your brand is an effective way to collect feedback, but how can we turn it into actionable change to improve customer experience? In this […]
Apr
08
How to Write a Community Welcome Message
Welcome messages are crucial to improve retention rates and connecting with new members from the moment they arrive at your community. In marketing, welcome emails with an resource download link have a 90.09% open rate and a 27.06% click-through rate, so it’s an interesting way to connect with new members and show them the value your […]
Apr
08
How to Find Guest Speakers for an Event
Guest speakers will make or break your event. The ones you choose can help you increase visibility and attractiveness to grow an engaged community. The event speakers you choose for your event will also be your advocate. They will represent your brand, so you must make some research about them to ensure they share your culture. In this post, we explore: […]
