The KAM Club (short for Key Account Management Club) is a private learning community created by Warwick Brown, a successful account manager with more than 15 years of experience in the field. This club is for account and customer success managers who want to impact their clients' lives and careers. They offer essential training, advice, and support for boosting your account management skills.
You'll learn how to manage your clients and team, achieving tangible results through proved processes and systems. They welcome people who manage existing customer relationships and focuses on long-term profitable partnerships. You can join by paying a $239,99 annual fee or choosing a $24 monthly subscription.
The Club offers several learning resources to help you in your career building. Live interactive workshops are hosted every month and self-paced courses are available for busy members to learn something new in less than 15 minutes. You can also access the KAM Kit to find how-to's, guides, checklists, and templates, and receive valuable feedback within the member-only community forums.
Learning resources for busy people:
With the Accelerator Zone, you'll be able to boost your account management skills by taking self-paced mini-courses and learning new concepts in less than 15 minutes. You can also study in the KAM Academy for in-depth courses. Receive practical training and resources on all aspects of account management, from account planning to risk management and career development.
Monthly calls and workshops:
Participate in live interactive workshops and Q&A calls every month to study new strategies and ask specific questions based on your challenges. Find out how experts are solving things out and sharp your management skills.
Meet people who share similar challenges and triumphs and nurture with collective wisdom. Ask for feedback and help others in their professional career building.
You can download a free ebook to study a career development plan for account managers.
You can meet Warwick through bi-weekly Q&A calls and make specific questions based on your challenges and obstacles. Receive advice from an expert with more than 15 years of experience in the field.
Participate in workshops and masterclasses to analyze case studies based on real-world situations. Members can request new topics to keep learning within the KAM Club community.
Participate in the members-only forum and connect with fellow account managers. Build new bonds and find creative solutions learning from the community experience.
Members gain immediate access to the training archive, a growing course library. You can also find checklists, cheat sheets, and workbooks within the KAM Kit and management resources in the Career Hub.
"The How to Get In Front of the C-Suite & Get Results course helped me to further develop the existing relationships I had with C-level clients and also engage with new ones for my other accounts. This led to me delivering better results for my customers, my own company and eventually gaining a promotion in the process." -Matthew Swan